Test your knowledge with this set of MCQ on Business Communication for the upcoming UGC NET Management exam in 2024!
Table of Contents
MCQ on Business Communication
1. Which of the following is NOT a common purpose of business communication?
A) Persuasion
B) Information sharing
C) Entertainment
D) Instruction
Answer: C) Entertainment
2. In the context of business communication, what does the acronym “KISS” stand for?
A) Keep It Short and Simple
B) Keep It Sweet and Short
C) Keep It Straight and Simple
D) Keep It Systematic and Specific
Answer: A) Keep It Short and Simple
3. Which of the following communication channels is asynchronous?
A) Telephone conversation
B) Video conference
C) Email
D) Face-to-face meeting
Answer: C) Email
4. What does the acronym “SWOT” stand for in business communication?
A) Strengths, Weaknesses, Opportunities, Threats
B) Strategy, Weaknesses, Operations, Threats
C) Strengths, Workflows, Opportunities, Trends
D) Sales, Workflows, Objectives, Targets
Answer: A) Strengths, Weaknesses, Opportunities, Threats
5. Which of the following is NOT a barrier to effective communication in business?
A) Language differences
B) Feedback
C) Noise
D) Cultural differences
Answer: B) Feedback
6. What is the primary purpose of a memorandum (memo) in business communication?
A) To inform
B) To persuade
C) To entertain
D) To summarize
Answer: A) To inform
7. Which communication style focuses on establishing rapport and building relationships?
A) Authoritative
B) Analytical
C) Expressive
D) Functional
Answer: C) Expressive
8. Which communication channel is most suitable for delivering sensitive or confidential information?
A) Social media
B) Telephone
C) Email
D) Face-to-face conversation
Answer: D) Face-to-face conversation
9. Which of the following is an example of non-verbal communication?
A) Email
B) Facial expressions
C) Telephone call
D) Memo
Answer: B) Facial expressions
10. What does the acronym “FAQ” stand for in the context of business communication?
A) Frequently Asked Queries
B) Frequently Answered Questions
C) Frequently Asked Questions
D) Final Answered Queries
Answer: C) Frequently Asked Questions