11. Which leadership style is characterized by high concern for people and low concern for production?
a) Authoritarian
b) Country Club Management
c) Task-oriented Leadership
d) Team Management
Answer: b) Country Club Management
12. What type of organizational structure groups employees based on similar skills or tasks?
a) Functional structure
b) Divisional structure
c) Matrix structure
d) Network structure
Answer: a) Functional structure
13. Which term refers to the process of creating value through the transformation of inputs into outputs?
a) Production
b) Operations management
c) Supply chain management
d) Quality control
Answer: b) Operations management
14. In marketing, what does the term “4 Ps” refer to?
a) Product, Price, Place, Promotion
b) People, Process, Physical evidence, Performance
c) Planning, Production, Pricing, Promotion
d) Product, Price, People, Process
Answer: a) Product, Price, Place, Promotion
15. Which type of market structure is characterized by many firms selling similar products?
a) Monopoly
b) Oligopoly
c) Perfect competition
d) Monopolistic competition
Answer: c) Perfect competition
16. What is the main goal of strategic management?
a ) Short-term profit maximization
b ) Long-term organizational success
c ) Operational efficiency
d ) Employee satisfaction
Answer: b ) Long-term organizational success
17. Which term describes the ability to influence others to achieve goals?
a ) Authority
b ) Power
c ) Leadership
d ) Management
Answer: c ) Leadership
18. In project management, what does Gantt chart represent?
a) Financial forecasts
b) Project timelines and tasks
c) Team roles and responsibilities
d) Risk assessments
Answer: b) Project timelines and tasks
19. What type of analysis focuses on internal strengths and weaknesses as well as external opportunities and threats?
a) PEST analysis
b) SWOT analysis
c) Porter’s Five Forces analysis
d) Value chain analysis
Answer: b) SWOT analysis
20. Which conflict resolution technique involves compromise between parties?
a) Avoidance
b) Collaboration
c) Accommodation
d) Competing
Answer: b) Collaboration